Find answers to your questions about GuardianGamer
Setup guides, device compatibility, and your first steps with GuardianGamer
3 articlesTroubleshooting downloads, QR codes, and getting apps on your devices
5 articlesAI monitoring, stranger protection, privacy, and how we keep kids safe
3 articlesHow voice chat overlay works, GG Connected Friends, and safe communication
6 articlesInviting parents, creating play groups, and building your parent network
4 articlesUsing existing Roblox/Minecraft accounts, creating new ones, and managing devices
8 articlesTime limits, schedules, reports, and monitoring your child's gaming
3 articlesFree trial details, premium features, and billing information
3 articlesConnection issues, performance problems, and getting help when you need it
2 articlesHelp us improve! Share your feedback so we can make GuardianGamer better for families everywhere
Give us your FeedbackGuardianGamer is a safe gaming platform that creates a protected environment for kids to enjoy Roblox. We use advanced AI monitoring to ensure your child only sees age-appropriate content and interacts with approved friends.
Think of it as a digital playground with a fence - all the fun of Roblox, with built-in protection from inappropriate content, strangers, and unsafe interactions.
Setup takes less than 5 minutes:
1. Visit guardiangamer.gg and create your parent account
2. Add your child's profile (first name only)
3. Download our app or use any web browser
4. Your child can start playing immediately!
GuardianGamer works on any device with internet:
• iPads and tablets for portable gaming
• Laptops and computers at home
• Chromebooks for school devices
No downloads required - everything streams directly through your browser!
Great question! GuardianGamer Parent and Gamer App work both differently than traditional apps - it's a web app that works directly in your browser, which means no App Store download needed!
Here's what happens when you scan the QR code on the Parent App:
Step 1: Your child's device opens a special webpage
Step 2: Tap "Add to Home Screen" (this makes it look and work like a regular app)
Step 3: Tap "Add" to confirm
That's it! The GuardianGamer icon will appear on their home screen just like any other app. No App Store, no downloads, no waiting!
We hear you! Phone screens can make text tricky to read during setup. Here's the simple version:
On iPhone/iPad:
1. After scanning QR code, tap the Share button (square with arrow)
2. Scroll down and tap "Add to Home Screen"
3. Tap "Add" in the top right
On Android:
1. After scanning QR code, tap the menu (three dots)
2. Tap "Add to Home Screen"
3. Tap "Add"
If you're still stuck, our support team can walk you through it: support@guardiangamer.com
Easy! You can add as many devices as your child uses. Here's how to get a new connection code:
Step 1: Log into your Parent App on your own phone
Step 2: Go to the "Gamers" section or tab
Step 3: Click "Create Sign-In Code" next to your child's name
Step 4: Scan the new QR code with the additional device
Great question! The Parent App works simular as the Gamer App - it's also a web app you can add to your phone's home screen.
Here's how to get it on your phone:
Step 1: Open your phone's web browser (Safari on iPhone, Chrome on Android)
Step 2: Go to guardiangamer.gg
Step 3: Log in with your parent account
Step 4: Add to home screen (same way as the Gamer App)
On iPhone: Tap Share button → "Add to Home Screen" → "Add"
On Android: Tap menu (three dots) → "Add to Home Screen" → "Add"
Now you can check highlights,and monitor your child's gaming from anywhere!
We hear you! Right now, highlight reels automatically play in full-screen mode on most devices to give you the best viewing experience. You turn your iPhone/Android on the side.
To exit full-screen:
• On computer: Press the ESC key or click the X in the corner
• On iPad/iPhone: Tap the screen and use the back/done button
• On Android: Use your device's back button
Don't worry - you're all set! Let's make sure you're connected:
Check these things:
• Look in your spam/junk folder for emails from support@guardiangamer.com
• Make sure you can log into your Parent App at guardiangamer.gg
• Verify your child's Gamer App is connected and logging in
What to expect from GuardianGamer:
• Notifications when new highlights are ready
• Weekly summary reports of gaming activity
• Important safety or feature updates
• Tips for getting the most from GuardianGamer
Take a deep breath - you've got this! Here's your simple checklist:
✅ Step 1: Add the Parent App to Your Phone (3 minutes)
• Go to guardiangamer.gg on your phone
• Log in and add it to your home screen
• Now you can monitor from anywhere!
✅ Step 2: Get Your Child's Device Connected (5 minutes)
• Scan the QR code with their iPad/phone
• Add the Gamer App to their home screen
• Let them log into their Roblox account
✅ Step 3: Start Building Your Friend Network (Optional)
• Go to "Gamers" section
• Invite other parents you know
• Approve friendships as they join
✅ Step 4: Let Them Play! (The fun part)
• Your child can start playing safely right away
• Check back in 20-30 minutes for your first highlight reel
• See what they built and who they played with!
Our AI works like a smart safety assistant - it automatically detects inappropriate content, language, or behavior during play. It's not "watching" your child, but rather scanning for safety risks.
The AI creates helpful highlight reels of positive moments - like your child's creative builds or fun interactions with friends - available for you to watch after sessions (typically within 20 minutes).
Private Voice Chat Only:
• GuardianGamer replaces game voice chat with our secure overlay
• In-game voice chat is automatically disabled
• Kids only talk to pre-approved friends through our protected system
Complete Contact Control:
• Zero random player interactions allowed
• Only parent-approved friends can communicate
• Voice chat can be turned off entirely at any time
Safe Gaming Environment:
• Every game is age-appropriate and parent-vetted
• Chat filtering detects inappropriate language
• Highlight reels available after sessions to review any interactions
Your child plays in a private bubble with only trusted friends.
Absolutely. We're COPPA compliant and follow the strictest privacy standards for children.
• We never sell or share your child's information
• All communications are encrypted
• You control what data is stored
• Delete any information at any time
• Only first names are used - no personal details required
GuardianGamer creates a protective overlay on top of your child's existing Roblox, Minecraft, or other gaming accounts. This overlay replaces the game's built-in voice chat with our secure system.
Your child keeps their original gaming account and progress, but can only voice chat with GG Connected Friends - the trusted, real-life friends you've personally approved through our parent network.
Game Friends: Anyone your child has friended within Roblox, Minecraft, etc. These could include online strangers.
GG Connected Friends: Only children whose parents you know and have connected with through GuardianGamer's parent network. These represent your child's real-life social groups.
Your child can still play in the same game worlds as other players, but they're in a voice chat bubble with only their GG Connected Friends.
When encountering strangers:
• They can see other players and interact through game mechanics
• No voice communication is possible with non-GG friends
• Text chat is filtered and monitored
• Your child stays connected to their trusted friend group
Building your child's trusted network is simple:
Step 1: Connect with other parents you know in real life
Step 2: Both parents approve the friendship through the GG App
Step 3: Kids can now voice chat safely during gameplay
Step 4: Monitor interactions through your parent dashboard
Yes! Your approved GG Connected Friends list travels with your child across all supported games.
Whether they're playing Roblox, Minecraft, or other supported titles, they can voice chat with the same trusted group of real-life friends. No need to manage separate friend lists for each game.
Absolutely! Your parent dashboard gives you complete visibility and control:
• View all current GG Connected Friends
• See which parents you're connected with
• Remove friendships if needed
• Get notifications when new friend requests come in
• Monitor voice chat interactions and highlights
Use your existing Roblox account or create one
Yes! After connecting your devices through the QR code or PIN, your child can log into their existing Roblox account directly through the Gamer App. All their current friends, builds, and progress carry over seamlessly.
No problem! They can create a new Roblox account right through GuardianGamer. We'll guide you through the setup process, and you'll have full control over privacy settings from day one.
GuardianGamer works with Roblox accounts as-is, but we recommend reviewing privacy settings together.
Absolutely! Each child profile can link to their own unique Roblox account. No sharing required—everyone keeps their own builds, friends, and game progress.
Existing friendships stay intact, but here's the safety boost: You'll get notifications about who they're playing with, and our AI monitors all interactions. You can review and approve their friend list through your parent dashboard.
Your child's Roblox account remains completely theirs—it's not tied to GuardianGamer. They can continue using it normally on any device. Think of us as a safety layer, not a replacement.
Yes! Our parent dashboard shows rather than detailed chat logs, indicators or flags of any concerning conversations. You'll get personalised highlights giving you peace of mind, like "Built with friends—all positive interactions" rather than overwhelming details.
Will GuardianGamer add more games?
How do I set screen time limits and schedules?
Flexible time management tools:
• Set daily time limits (e.g., 1 hour)
• Schedule allowed gaming hours (no gaming during homework time), you simply set the daily limit to 0
• Automatic bedtime shutoff around 9pm your local time
• Reward extra time for completed chores or homework
What kind of reports and insights do I receive?
Get meaningful insights, not overwhelming data:
Daily Recaps: Short summaries of play sessions with highlights
Short Insights: Patterns in play, social interactions, and creative achievements
Conversation Starters: Suggestions for talking about their gaming experiences
Safety Alerts: Only when something needs your attention
Can I watch my child play or join their games?
Family gaming features include:
• Join in on the game fun by watching the reels and have informed conversations like as you were a co-player in their games
• Watch live sessions (with their permission) is an feature under development
• Share highlight reels together
• Create family gaming conversation time
Many families find this transforms screen time from battles to bonding opportunities!
30-Day Free Trial includes:
• Full access to all GuardianGamer features
• 30 hours gaming time a month
• Complete safety monitoring and AI highlights
• GG Connected Friends network
• Parent app and reports
• Priority customer support
Experience everything GuardianGamer offers with no restrictions for your first 30 days!
After your trial, continue with our Subscription Plan ($9.99/month) to keep all features:
• 30 hours of gaming time a month per parent account
• Advanced AI highlight reels
• Complete GG Connected Friends network
• Detailed weekly reports
• Multiple child profiles
• Simple time scheduling tools
No problem! Simply don't add a payment method and your trial will end automatically after 30 days.
• No automatic charges
• No cancellation fees
• Your child's gaming accounts remain untouched
• You can restart anytime if you change your mind
What if the connection is slow or games are lagging?
Quick fixes for better performance:
• Close other apps or browser tabs
• Move closer to your WiFi router
• Use wired internet connection if possible
• Restart your router if problems persist
We recommend at least 10 Mbps internet speed for the best game experience.
How do I get help if something isn't working?
Multiple support options:
•Email: support@guardiangamer.com
• Parent Community: Connect with other parents
The Trusted Way for Kids to Play
👥 Social Gaming & Friend Groups
How do I create safe play groups with my child's friends?
Creating friend groups is simple and secure:
Step 1: Invite other parents via email or phone through your parent dashboard
Step 2: Both parents approve the friendship connection
Step 3: Kids can now play together safely in private sessions
How do I invite other parents to join GuardianGamer?
Use our Parent Invite System:
• Send invitations directly from your dashboard
• Include the name of the friend you are inviting to play, also if you send it via sms txt include a personal message explaining the benefits. We suggest them to sign-up
• All parents get a 30-day free trial automatically
• Once they join, kids can connect immediately
Many parents love joining after seeing how safe and fun the experience is for everyone!
Can kids play together if parents have different subscription plans?
Yes! Cross-plan compatibility means kids can play together regardless of their parents' subscription levels.
• Free trial users can play with subscribers
• All safety features work the same for everyone
• Session time limits follow each child's individual family policy
What if I don't know the other parents personally?
We recommend connecting only with parents you know, but we have tools for expanding your network safely:
• School/Class Groups: Teachers can create verified classroom groups
• Activity Groups: Sports teams, clubs, etc. can create supervised groups
• Parent Phone Verification: Optional identity verification for extra peace of mind
Trust your instincts - start with parents you know and expand gradually as you're comfortable.